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BIO LEAF PLANT NUTRIENTS LIMITED - SHIPPING AND RETURNS POLICY

1. DEFINITIONS

1.1. “Seller” shall mean Bio Leaf Plant Nutrients Limited.
1.2. “Buyer” shall mean the purchaser of the Goods and/or Services or any person or Seller acting on behalf of and with the authority of the purchaser.

1.3. “Goods” shall have the same meaning as in Section 2 of the Sale of Goods Act 1908 and are Goods supplied by the Seller to the Buyer (and includes any incidental supply of Services).

2. DELIVERY TIMES

All efforts will be made by the Seller to dispatch the Buyers Goods within 2 business days of confirmation of payment subject to the following restrictions.

2.1. Unless requested otherwise the Seller will dispatch Goods between Monday and Friday. Delivery times for North Island destinations is 1-2 days from dispatch, for South Island destinations it is 2-3 days from dispatch.

2.2. Allow 1-2 days extra for rural delivery or for areas not currently covered by the courier company.

2.3. Physical delivery addresses are required - we will not deliver to a PO Box.

3. RETURNS OF GOODS

3.1. The Seller will make every effort to ensure that the Goods will travel in the safest manner and that they arrive to the Seller in good condition.

3.2. The Buyer shall inspect the Goods on delivery and shall within three (3) days of delivery notify the Seller of any alleged defect, shortage in quantity, damage or failure to comply with the description or sample. The buyer shall afford the seller an opportunity to inspect the Goods and installation with a reasonable time following delivery.

3.4. If the Buyer shall fail to comply with these provisions the Goods shall be conclusively presumed to be in accordance with the contract and free from any defect or damage which would be apparent on a reasonable examination of the goods and the Buyer shall be deemed to have accepted the goods.

3.5. Except as provided in this clause, the Seller is not entitled to return the goods to the Buyer for any reason. For defective Goods, which the Buyer is entitled to reject, the Seller’s liability is limited to either (at the Seller’s discretion) repairing or replacing the goods, or refunding the price.

4. SUPPLY POLICY

Whilst the Seller endeavours to keep the website as up to date, the Seller will periodically run out of stock of a particular item and will remove such items from the website ordering system.

5. EXPORT AND PRICING POLICY

The Sellers are happy to export their products overseas subject to certain criteria:

5.1. It is the Buyers responsibility to find out from the appropriate government office, what the requirements are regarding the importation of the product(s) into the Buyers  country.

5.2. It is the Sellers responsibility to comply with any and all requirements as set out by the import permit. These requirements nearly always incur additional charges and the Seller will consult with the Buyer first before proceeding to ensure that the overall cost is acceptable.

5.3. The international prices are as per those you see on the Sellers website and are shown as New Zealand Dollars. If paying by credit card the final cost will be in New Zealand Dollars using that day’s exchange rate.

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